TERENCE M. MURPHY

tmurphy@nhm-inc.com

Terence Murphy is President of New Health Management, Inc. Prior to forming NHM, he was National Service Director-Physician Services for the seventh largest accounting and consulting firm in the country. His extensive experience working with physicians and hospitals ranges from medical practice consulting and physician/hospital contracting to comprehensive health system strategic planning.

AREAS OF EXPERTISE INCLUDE:

• Design, negotiation, and implementation of health care acquisitions and mergers.

• Strategic planning for health systems.

• Planning and implementation of MSO’s and PHO’s.

• New physician recruitment and integration.

• Planning and development of hospital outpatient services.

• Valuation and assessment of medical practices.

• Development and implementation of physician-hospital joint ventures.

• Marketing and market research for healthcare providers.

• Medical practice start-up and management.

Mr. Murphy’s clients include physicians, large medical groups, hospitals, and health systems. He has also worked with medical services companies, real estate developers, physician recruiting firms, investment banks, and other key participants in today’s healthcare environment. Through his specific experience and various relationships, Mr. Murphy brings a unique perspective to the development of integrated healthcare relationships.

He is an active member of various industry organizations including the National Association of Integrated Health Organization and the American Hospital Association. He has authored numerous industry related articles and is frequently quoted in industry publications such as Healthcare Financial Management, and American Medical News. He recently co-authored a 223 page book, Hospital-Physician Integration, Strategies for Success in cooperation with the American Hospital Association.

Mr. Murphy received his Masters in Business Administration in Finance and Health Services Administration from Cornell University and his Bachelor of Science from the University of New Hampshire.

PATRICIA A. LORD

plord@nhm-inc.com

Pat Lord is a Principal at New Health Management, Inc. Her 20 years of healthcare experience include physician’s practice management, medical chart review, MIS software applications, and managed care contracting and negotiations. She also has extensive experience in practice start-up and assessments, personnel management, and practice operations.

AREAS OF EXPERTISE INCLUDE:

• Designed, negotiated, and implemented integrated delivery systems.

• Planned and implemented physician networks for hospital and medical groups as well as start-up of physician practices and MSO’s.

• Evaluated and recommended physician practice management software, including electronic medical records (EMR) and managed care capabilities.

• Significantly increased coding accuracy, causing reduced returned or suspended claims and enhanced revenues and reimbursement.

• Managed medical record documentation associated with coding, billing and reimbursement as related to Medicare and third party payor rules, regulations and policies.

• Completed over 150 physician practice assessments in less than a year for a large integrated healthcare system.

• Assessed compliance exposures, designed corporate compliance plans including operation on compliance reporting hotline and monitoring of ongoing compliance activities for physician practices.

Prior to joining New Health Management, Ms. Lord worked for Empire Blue Cross & Blue Shield of New York where she served as a liaison between Medicare and physicians to improve electronic claims billing and reimbursement by utilizing proper coding. At Blue Cross, she also participated in the design and certification of the electronic claims processing facilities for the physician billing system, including testing and certification of new system requirements. Following her work at Empire Blue Cross and Blue Shield, Ms. Lord developed her own consulting practice.

Ms. Lord is a member of the American Hospital Association for Healthcare Planning and Marketing and the Medical Group Management Association.

Ms. Lord attended Allegheny Community College and Adelphi University where her education included computer science studies and work toward a Bachelor of Science in Nursing.

GLENN D. LEVY

glevy@nhm-inc.com

Glenn D. Levy is a Principal at New Health Management, Inc. Prior to joining New Health Management, Glenn held the position of Senior Vice President of Corporate Development and Marketing of The Mt. Sinai Health Care System. During that period, he lead the evolution of Mt. Sinai from a single acute care teaching hospital into a vertically integrated health care system. The system included a major tertiary teaching hospital, general acute care community hospital, free standing mental health hospital/counseling centers, ambulatory care/physician office complex, Physician Hospital Organization and Management Service Organization. His broad range of expertise includes strategic, business and market planning, mergers and acquisitions, product-line development and marketing, managed care systems development, management, and contracting and clinical/support services operations.

AREAS OF EXPERTISE INCLUDE:

• Strategic, business and market planning.

• Planning and negotiation of mergers and acquisitions.

• Physician/hospital integration strategy.

• Physician Hospital Organization development and management.

• Management Services Organization development and management.

• Ambulatory care facilities development.

• Product-line marketing.

• Managed care strategy and development and contracting.

Mr. Levy has provided the leadership for: acquisition of the largest free standing mental health system in Ohio, development of a 200,000 square foot integrated medical campus; development and management of a Management Services Organization serving over 50 physicians, and a Physician Hospital Organization which contracted with payors and directly with employers for capitation, global fees, and fee for service; the PHO provided to its physician members access to 1 million covered lives.

Mr. Levy received his B.S. at the University of Pittsburgh and his Masters in Health Services Administration from the George Washington University.

JEFFREY T. GROVER

jgrover@nhm-inc.com

Jeffrey Grover is a Principal at New Health Management, Inc. His eighteen years of healthcare experience include serving as Chief Operating Officer and Chief Financial Officer of a 150 physician, teaching-hospital affiliated primary care group. Previously, he was Director of Physician Services for a healthcare consulting firm in Cleveland, Ohio.

AREAS OF EXPERTISE INCLUDE:

• Overall MSO financial and operational management including accounting, budgeting, human resources, accounts receivable and daily operations.

• Initial MSO design, structure and implementation.

• Turnaround plans for financially struggling MSOs and physician groups.

• Design and implementation of physician compensation systems.

• Development of financial reporting systems tied to physician productivity standards.

• Physician recruitment and contract negotiation and renegotiation.

• Development of practice financial performance reporting and standards.

• Hospital and physician accounts receivable reduction and management.

• Design and implementation of hospital-physician affiliations, including strategic financial and operating plans.

• Preparation of medical office building projections.

• Management of over 350 physician practice valuation analyses.

• Development of newly recruited physician start-up operating plans and budgets.

• Recruitment and management of physician group management team.

• Preparation of medical ancillary business projections and valuations.

• Development of physician empowerment/management participation strategies for hospital affiliated physician groups.

• Implementation of physician billing systems.

Mr. Grover received his Masters of Business Administration in Finance from Miami University and his Bachelor of Science in Finance from John Carroll University. He is also a Certified Public Accountant (inactive).

NEIL SMITHLINE, M.D., F.A.C.P.

nsmithline@nhm-inc.com

Dr. Smithline specializes in the physician-physician, physician-hospital and physician-HMO interface, Dr. Smithline works personally with clients to achieve revenue enhancement through high-quality, cost-effective medical care delivery and improved relations. As a distinguished practitioner, consultant and administrator, Dr. Smithline has outstanding credentials and extensive experience as a contributor to the healthcare field.

AREAS OF EXPERTISE INCLUDE:

• Consulting with hospitals, physician groups and HMOs to forge hospital-physician alliances, develop physician groups, improve industrial medicine and trauma care delivery, and enhance physician quality and cost effectiveness; practice patterns, and enhance physician quality and cost effectiveness.

• Working with physicians to effectively manage change; accepting financial reality and responsibility, developing and utilizing quality and cost-containment systems that are acceptable and successful.

• Consulting with insurance companies and hospitals to develop and implement systems for evaluating and enhancing physician practice patterns in general health and occupational health care.

• Publishing Physicians' DRG Newsletter and Managed Care Advisor, nationally read publications written specifically to marry cost-effectiveness and high-quality care;

• Service as chairman of the department of medicine, ICU chairman, CEO of an outpatient facility and as a hospital trustee.

• Lecturing and writing frequently on efficient, cost-effective medical practice and physician practice pattern modification.

Dr. Smithline received his B.A. degree from Tufts University and his Medical Degree from Tufts University School of Medicine.

Dr. Smithline is a Fellow, American College of Physicians and Diplomate of the American Board of Internal Medicine-Nephrology. He is a member of the California Medical Association, American Society of Nephrology and International Society of Nephrology.

JONATHAN W. SCOTT

jscott@nhm-inc.com

Jonathan Scott is the Director of Operations at New Health Management, Inc. His expertise lies in market research and data collection for the facilitation and development of physician succession programs, community need substantiation and medical staff planning. Mr. Scott is also technical manager of NHM's newest service, Healthcare Simulation Modeling. Using state-of-the-art software, he is able to simulate the operations of a healthcare delivery facility, identify operational bottlenecks and test potential solutions before they are implemented.

AREAS OF EXPERTISE INCLUDE:

• Geographic information systems and network planning;

• Simulation of healthcare facility operations/process improvement;

• Valuation and assessment of medical practices;

• Medical staff planning and development;

• Community need assessment for physician recruitment substantiation;

• Length of stay analysis;

• Medicare billing and coding;

• Analysis of physician referral networks and market trends;

• Hospital and medical practice financial performance assessment.

Mr. Scott comes from a financial operations environment and brings insight into financial operations management. He is a member of The Healthcare Executives Association of Northeast Ohio (HEANO), The Society of Healthcare Planning and Marketing (SHPM), The Society of Medical and Dental Consultants (SMD) and the Institute of Business Appraisal (IBA). Mr. Scott is a graduate of Centre College and holds a B.S. in Economics and Management and contributes a strong background in mathematics and financial analysis.